Terms and Conditions

Scope of These Terms

These Terms and Conditions govern all purchases made through zoriplay.com. By placing an order on this website, you acknowledge and agree to be bound by these Terms, along with all other store policies published on our platform.

Product Information & Visuals

We make every effort to display accurate details, photos, colors, stock availability, and pricing for our educational and brain-boosting toys. However, actual product colors and appearance may differ slightly due to screen resolutions, lighting setups, or minor production variations. We reserve the right to correct any typographical errors, adjust pricing or stock levels, update product descriptions, or cancel orders if website details are found to be inaccurate or out of date.

Order Acceptance & Restrictions

Upon submitting an order for our developmental toys, you will receive an order confirmation email. This message serves as acknowledgement of your request and does not constitute formal order acceptance. We reserve the right to decline, limit, or cancel any order for valid reasons, including suspected fraud, unverified payments, stock unavailability, pricing errors, unauthorized resale, or legal restrictions. If your order is canceled after payment has been completed, a full refund will be processed to your original payment method.

Pricing, Taxes, & Payments

Product pricing, available payment gateways, delivery fees, applicable taxes, and active discounts will be itemized at checkout prior to final payment authorization. By submitting payment details, you confirm that you are authorized to use the chosen payment method and that all provided information is accurate and complete.

Shipping, Returns, & Refunds

All matters relating to parcel shipping, delivery timelines, product returns, cancellations, and refunds are governed by our respective Shipping Policy and Return Policy, alongside applicable consumer protection regulations.

Promotions & Discount Codes

Promotions, special deals, coupon codes, and promotional events are subject to specific eligibility terms, expiry dates, and usage limits. Subject to governing laws, Shanxi Hengping Network Technology Co., Ltd. reserves the right to modify, pause, or end any promotion at its discretion.

Permitted Use & Prohibited Conduct

Products offered on our website are intended strictly for personal, non-commercial use unless explicit written approval is provided. Unapproved commercial resale, fraudulent purchasing, misuse of discount codes, website tampering, or interference with our online checkout system are strictly forbidden.

Limitation of Liability

To the maximum extent permitted by applicable law, Shanxi Hengping Network Technology Co., Ltd. shall not be liable for indirect, incidental, special, or consequential damages resulting from your purchase, use of our educational toys, or interaction with this online store. Statutory consumer rights that cannot be excluded under local laws remain unaffected.

Policy Amendments

We reserve the right to update or modify these Terms and Conditions at any time by publishing updated text on zoriplay.com. Revised terms will apply to future transactions. The terms active at the time of order submission will govern that specific transaction.

Contact Us

If you have questions or require clarification regarding these Terms and Conditions, please contact us at service@zoriplay.com.

Company Name: Shanxi Hengping Network Technology Co., Ltd.

Company Address: Room 1815, Fortune Building, No.98 South Inner Ring, Xiaodian District, Taiyuan City, Shanxi Province (Cluster Registration: No.‑0125, Shanxi Hongxin Business Secretary Co., Ltd.)

Website: zoriplay.com