Privacy Policy

Privacy Policy Overview

This Privacy Policy explains how Shanxi Hengping Network Technology Co., Ltd. collects, uses, shares, and protects personal data when you visit zoriplay.com, browse our selection of educational and brain-boosting toys, place orders, contact customer support, or interact with our services.

Information We Collect

Depending on how you use our online toy store, we may collect personal details including contact information, order and transaction records, customer support correspondence, device and browser metadata, IP address-derived approximate location, and site usage data gathered through cookies or tracking tools.

How We Use Your Information

We process personal information to operate and improve our store, manage order fulfillment for our toy orders, send tracking updates, provide customer support, detect fraud, protect site security, analyze store performance, send promotional updates where permitted, and maintain regulatory compliance.

How We Share Information

Your data may be shared with Shopify, payment processing gateways, warehousing and toy logistics partners, analytics services, marketing providers, professional advisors, or regulatory bodies when required to run our business operations, deliver orders, protect legal rights, or comply with statutory requirements.

Cookies & Tracking Technologies

We use cookies and related tracking tools to enable essential site functions, retain your preferences, analyze website traffic, optimize browser performance, and deliver personalized experiences. You can adjust your cookie settings through your internet browser preferences or site controls.

Data Security & Retention Period

We retain personal information for the period necessary to fulfill the purposes outlined in this policy, including maintaining order history, settling disputes, and satisfying accounting or legal rules. We employ reasonable technical and administrative security measures, though no internet transfer method or electronic storage is completely secure.

Your Privacy Rights & Options

Depending on your local regulations, you may have the right to access, edit, delete, transfer, or restrict the processing of your personal information, or withdraw consent. You can opt out of promotional emails at any time using the unsubscribe link in our marketing messages. Identity verification may be required to process your request.

Children's Data Privacy

While we specialize in children's educational toys, our website is intended for purchase and browsing by adults. We do not knowingly collect personal information directly from minors without proper legal consent.

Cross-Border Data Transfers

Your personal details may be transferred to and processed on servers located outside your country of residence. We implement appropriate protection measures for cross-border data transfers in accordance with legal standards.

Policy Updates & Contact Us

We may update this policy periodically to reflect operational adjustments or legal updates. Updated versions will be posted here with a revised date. If you have questions regarding privacy practices, please contact us at service@zoriplay.com.

Company Name: Shanxi Hengping Network Technology Co., Ltd.

Company Address: Room 1815, Fortune Building, No.98 South Inner Ring, Xiaodian District, Taiyuan City, Shanxi Province (Cluster Registration: No.‑0125, Shanxi Hongxin Business Secretary Co., Ltd.)

Website: zoriplay.com