About Us
About Us
Welcome to zoriplay. We run the online retail store at https://zoriplay.com, offering premium educational and brain-boosting toys designed to engage, inspire, and foster creativity and skill development for children of all ages.
We focus on delivering transparent product details, secure checkout processes, seamless shopping journeys, and responsive customer assistance.
Our support team is ready to help you with product consultations, order status tracking, shipping updates, return applications, payment issues, privacy‑related submissions and all other store‑related concerns.
Customer support for zoriplay is operated by Shanxi Hengping Network Technology Co., Ltd.
Email: service@zoriplay.com
Room 1815, Fortune Building, No.98 South Inner Ring, Xiaodian District, Taiyuan City, Shanxi Province (Cluster Registration: No.‑0125, Shanxi Hongxin Business Secretary Co., Ltd.)
Reach out to our team prior to sending back any goods. We will evaluate your request and supply accurate return guidance as well as the designated return address for your specific order.
When submitting inquiries regarding a completed purchase, kindly provide your order number together with the email address you entered during checkout. This allows our staff to quickly pull up your order record and deliver more efficient support.
We endeavour to reply to every customer inquiry within 1‑2 business days.